Cookie Policy

Detailed information regarding how we deploy cookies to ensure platform security, verify identity, and analyze operational performance.

1. Introduction

Ark Stone Trading ("we," "us," or "our") uses cookies and similar tracking technologies on our website and trading platforms. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

Optional website analytics are controlled through Analytics preferences in the footer. Continuing to browse is not treated as acceptance of analytics. Your choice is stored in your browser and can be changed later.

2. What are Cookies

Cookies are small text files containing minimal amounts of information that are downloaded to your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device and store some information about your preferences or past actions.

Cookies can be "Persistent" or "Session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while Session cookies are deleted as soon as you close your web browser.

3. How We Use Cookies

We utilize cookies to enhance your experience, ensure platform security, and analyze performance. Our cookies are categorized as follows:

Essential Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features. They include authentication cookies that keep you logged in securely and cookies that remember your essential settings. Without these, our trading platform cannot function properly.

Functional Cookies

These cookies allow our platform to remember choices you make when you use our website, such as remembering your login details, language preference, or region. The purpose of these cookies is to provide you with a more personal experience and avoid you having to re-enter your preferences every time.

Performance & Analytical Cookies

We use these cookies to collect information about traffic to our website and how users interact with our platform. The information gathered may include the number of visitors, the websites that referred them, the pages visited, and the time of day. We use this information to improve our platform's functionality and user experience.

Security Cookies

Security cookies are deployed to identify and prevent potential security risks. They help us authenticate users, protect user data from unauthorized parties, and detect fraudulent activity across our trading infrastructure.

4. Third-Party Cookies

The website can use Google Analytics for optional measurement and Tawk.to for chat support. Chat loads separately from the analytics preference and may use its own cookies or local storage. Choosing to decline analytics does not disable chat. External client-portal and payment services have their own notices and settings.

These third parties may include analytics providers (such as Google Analytics), payment gateways, and security verification services. Please note that these third-party services are governed by their own privacy and cookie policies.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject non-essential cookies. You can manage your cookie preferences through your web browser controls. Since the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.

Declining optional website analytics does not prevent you from reading the website or following links to the client portal. Blocking all cookies or storage in your browser can affect services that rely on them, including sign-in on external platforms.

6. Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons.

Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this document indicates when it was last updated.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please contact our Compliance Department at:

Compliance Department

Email: compliance@arkstonetradingpartners.com

Registered Office: St. Lucia